Shipping & Local Pickup
Choose Shipping or Local Pickup
Customers may pay to have their orders shipped or choose local pickup at:
KadMark Print & Embroidery
9540 SW Tualatin Sherwood Rd
Tualatin, OR 97062
We’ll let you know when your order is ready for pickup.
Shipping & Tracking
Shipping charges are the customer’s responsibility. We provide tracking information for every order we ship.
Production time and shipping time are separate. Please tell us about any event or delivery deadline before placing your order so we can confirm the schedule.
Lost Shipments
If your shipment appears to be lost, contact us so we can help investigate.
For retail customers, we replace items lost in shipping at no additional charge.
For contract decoration customers, we work directly with you to agree on an appropriate resolution.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us with your order information and photos of the issue. For items purchased through KadMark, we provide replacements at no charge.
Customer-supplied garments are covered separately under our Customer-Supplied Items policy.
Questions?
Email service@kadmark.com or call 503-558-7600.
