Terms & Conditions
Last updated: October 18, 2026
These terms apply to your use of the KadMark Print & Embroidery website. Specific orders are also subject to the written quote, proof, and order terms provided for that project.
Website Information and Pricing
Our website provides information about our products and services. Product availability, specifications, and pricing may change.
Published starting prices are general guides. Your quote will confirm the products, quantities, decoration, and other charges applicable to your project.
Submitting an inquiry or quote request does not place an order.
Artwork and Approvals
You are responsible for having permission to use any logos, artwork, photographs, or other materials you submit.
Please review proofs and order details carefully, including spelling, sizes, colors, placement, and quantities. Production requirements and approvals will be confirmed for your project.
Screen displays and digital mockups are representations. Colors and appearance can vary between screens, materials, and decoration methods.
Production and Delivery
Production schedules depend on the project, product availability, required approvals, payment arrangements, and shipping.
Your account representative will confirm timing for your order. Please tell us about any firm event or delivery deadline before approving your project.
Changes, Cancellations, and Order Concerns
Changes or cancellations may affect pricing and timing, particularly after materials have been ordered or production has begun.
Your written order terms govern payment, changes, cancellations, returns, and other project-specific conditions.If you have a concern about an order, contact your account representative so we can review it with you.
Website Content
Website text, photography, graphics, and other content may not be reproduced without permission from the applicable rights holder. Customer and manufacturer names and logos remain the property of their respective owners.
Third-Party Links
Our website may link to third-party websites or services. Those websites have their own terms and privacy practices.
Customer-Supplied Items & Receiving
We accept customer-supplied garments for decoration. Before bringing or shipping items to us, please discuss the products, materials, quantities, and decoration placement with your account representative.
Receiving & Counting
Small quantities can often be counted with you at drop-off. Larger deliveries go through our receiving process and may not be counted immediately.
The quantity available for production is the quantity confirmed during our receiving count. If it differs from your packing list or expected quantity, we’ll discuss the discrepancy with you.
We are not responsible for replacing items that were missing from the delivery when supplied to us.
Standard Garments
For familiar, standard garments—such as cotton T-shirts and hoodies—our usual practice is to replace an item if we make a decoration error. We’ll review the item and replacement arrangements with you.
Unfamiliar Materials & Unusual Placements
Some materials, products, or decoration placements require testing before production.
For these projects, we require one additional item for testing. The test item may be damaged or rendered unusable during that process.
If you cannot provide an additional item, one of your supplied pieces must serve as the test piece. Before testing, we’ll explain the risk and ask you to acknowledge that the piece may be damaged or unusable and will not be covered by our usual standard-garment replacement practice.
Please discuss valuable, irreplaceable, or one-of-a-kind items with us before supplying them.
Contact Us
Questions about these terms or a project?
Email service@kadmark.com or call 503-558-7600.